Shipping & Returns


We ship to the continental US (excluding California and Alaska) direct from factory in most cases. Freight determined on a case by case basis request a quote for more details. additional charges for residential and liftgate requests may be added and invoiced. Please disclose these details upon purchasing. EXPECT TRACKING OR AN ETA WITHIN 48 HOURS OF PURCHASE

Returns Policy
All sales are final through Shannon Supply unless otherwise covered by factory warranty or Freight policy claims through the supplier.


HUSQVARNA: FREIGHT CLAIMS Husqvarna utilizes heavy-duty packaging designed to protect its products under normal shipping conditions. If, despite our precautions, product is received in damaged condition, the consignee (customer) should immediately upon receipt, file a claim with the delivering freight carrier. If further assistance is required, contact the Husqvarna Customer Service Department at 800-288-5040

Toter: Warranties | Toter LLC

Keson: We Strive for Complete Satisfaction with your Keson Product

FallTech: Contact Us ( Contact  FallTech Directly for all inquiries regarding repairs and returns.

JKFoam: Returns Not Accepted. 

Diamond:  Warranty - Documentation (

Techniweld: Customer Returns (

Tremco: Returns not accepted except in cases of exchange as a result of incorrect item being delivered.